[Electric AC]

I took mine in on Monday and they looked at the data for the car.... They then issued a 'technical case' back to MG who have issued a further 'update' for my car..Am taking it back in on Tuesday so lets see what this new update does.....By The Way, when I spoke direct to MG they indicate that if the dealer cannot correct issue then get the dealer to issue a ' technical case' back to MG and they ill look into it......This may be what you need to do

 

[Jennypeter]

I took mine in on Monday and they looked at the data for the car.... They then issued a 'technical case' back to MG who have issued a further 'update' for my car..Am taking it back in on Tuesday so lets see what this new update does.....By The Way, when I spoke direct to MG they indicate that if the dealer cannot correct issue then get the dealer to issue a ' technical case' back to MG and they ill look into it......This may be what you need to do

Thanks. I think our dealer is really trying and already talking to MG about this.....
I wonder how widespread the problem is....

 

[Electric AC]

Does seem to be common but we must keep faith...we are after all the pioneers for EV cars and should expect some teething problems as long as it is sorted...However as you have tries other charging points and it works does point to an issue with your charger...Could be the engineer needs to replace with another model...Please keep me posted

 

[Paulie1972]

Not sure if my problem is the same. Just got our MG ZS EV after having a leaf for 2 years. We have two Pod-Point chargers one tethered and one not. As soon as I plug the car in and lock the door the car starts to charge but stops after two minutes. This happens on both chargers. I have tried the granny charger and that is fine. I have also tried the local Pod-Point at Lidl and that works OK as well.
i have contacted Pod-Point but have heard nothing from them.

Any ideas on what to try next?
[/QUOT

I have this issue too.(Also had leaf that charged without issue previously) Did you get a solution? Thanks

 

[Electric AC]

if the LEAF charged successfully from the same charging unit then this would suggest communication between car and charger is not right.. I would go back to car manufacturer or dealer to ask that they investigate...Ps my MG is having an update as we speak...I we provide feedback once i pick up the car...fingers crossed

 

[Electric AC]

I have this issue too.(Also had leaf that charged without issue previously) Did you get a solution? Thanks

Good news ... just had the new update installed by dealer ( the 2020 version) and it works... car now goes to sleep and responds when power is turned on ...car now charges...Yippee

 

[Electric AC]

I have this issue too.(Also had leaf that charged without issue previously) Did you get a solution? Thanks

Good news...Ther new software update ( the 2020 version) has worked !! After car goes to sleep , the car now responds to power being switched on at charger and takes a charge...

So if you are still having problems I suggest the following:

Ask dealer to obtain details of current software installed from car
Send to MG for response
Hopefully MG will send back the software update
Dealer to install software

Hope this helps

 

[Paulie1972]

Thanks for responding but the issue I am experiencing is slightly different to yours (but same as Brace Brace and Jennypeter mentioned earlier in this thread). My car disconnects from a charge that starts successfully, but after two minutes (or thereabouts) shuts off the connection. It charges OK at other charge points and rapid chargers but can't get a sustained charging session at home. MG deny all knowledge, Rolec advise to call installers (but that was 5 years ago!)

 

[Electric AC]

Can you tell me if the green light on the charger goes blue when the charge sudenly stops ..or does the charger light go off altogether

 

[Paulie1972]

Can you tell me if the green light on the charger goes blue when the charge sudenly stops ..or does the charger light go off altogether

Yes, will do. I'm at work now but will update later. Thanks

 

[Electric AC]

ok..also do you have a basic lead which may have come with the car.. this enables you to plug into a standard house socket...if you do have one, can you try to charge the car from this and see if the car stops charging after a few minutes..l will await some feedback

 

[Paulie1972]

ok..also do you have a basic lead which may have come with the car.. this enables you to plug into a standard house socket...if you do have one, can you try to charge the car from this and see if the car stops charging after a few minutes..l will await some feedback

Yes we have the home charger and have tried that too. Same thing happens, car starts to charge and then shuts down after a couple of minutes.

 

[Electric AC]

oh dear...I was hoping it would work.... My only other suggestion is to go onto OLEV website and there you will find all the registered installers for EV...Each one will be registered for specific chargers...I would choose one which matches your charger and give them a call...but ask if they repair faults as some will only be skilled at installation work

 

[Paulie1972]

Ok thanks, I will have a look. Hopefully Jennypeter or Brace Brace will update the forum with their inexpensive and straight forward solutions!

 

[mattykan]

Someone on SpeakEV has commented on why this is happening with some smart chargers:

Source URL:

Is anyone sucessfully schedule charging with the updated firmware? please shout as data points are needed

Once again it looks like insufficient development has been the cause of this issue.

Much like the random stalling 1.5 litre NSE+ engine, the GPF regen issues with the 1.0 litre SGE engine and now the charging issues with the EV version, SAIC should really be spending more resources on trying to fix these issues before releasing the products on to the market.

Cheers..

 

[javiermi]

I got fed up with waiting for Rolec/MG to fix the schedule charging issue - besides all the promises from Rolec that it would be fixed in a week ( this was 3 weeks ago), still cannot schedule a charge for cheaper tariff time
So I found a DIY solution: I have replaced the Circuit Breaker with a "smart" wifi one and works perfectly!. I have schedule the turning-on turning-off cycle on the ewelink app and is perfect: no more charging at a high rate!
See some pictures of the installed module
Just one thing: this can be dangerous, so don't do it yourself unless you are confident of working with High voltages, ask an electrician to do it. Obviously this won't work for everybody, but if you , like me are tired of all the lies, then giv eit a try
Bought on ebay from this seller:
Household Intelligent WiFi Circuit Breaker Remote Control APP Voice Control M4F2 | eBay

Any questions, let me know

 

[Road Runner 9000]

Hi, I'm new to EV's and so far I have noticed a problem with charging cutting out at 7kw Pod Point chargers, I've messaged my local dealer and also Pod Point about this as the issues that have been happening in the following thread seem to also be happening at certain destination chargers as well. I'm looking into getting either Zappi or BP Home charger for my home charging needs as shown ROLEC seems to far to unreliable. Has anyone else had problems with no rapid destination charging? Thanks!

 

[Paulie1972]

I have this issue too.(Also had leaf that charged without issue previously) Did you get a solution? Thanks

Thanks for responding but the issue I am experiencing is slightly different to yours (but same as Brace Brace and Jennypeter mentioned earlier in this thread). My car disconnects from a charge that starts successfully, but after two minutes (or thereabouts) shuts off the connection. It charges OK at other charge points and rapid chargers but can't get a sustained charging session at home. MG deny all knowledge, Rolec advise to call installers (but that was 5 years ago!)

Hi = Sorry to bump old thread but I finally managed to resolve my charging issue - which is quite niche - but hopefully the solution may be helpful to others who are as perplexed as I was. Looks like the issue was caused by my HomePlug/powerline adapter (Solwise AV2 - now unplugged!). Not sure if the car was trying to call home or something - but now the MG is now fully charging in the drive - which is nice.

 

[mattykan]

Hi = Sorry to bump old thread but I finally managed to resolve my charging issue - which is quite niche - but hopefully the solution may be helpful to others who are as perplexed as I was. Looks like the issue was caused by my HomePlug/powerline adapter (Solwise AV2 - now unplugged!). Not sure if the car was trying to call home or something - but now the MG is now fully charging in the drive - which is nice.

Hi,

It's good that you've managed to sort out your charging issue.

On the Facebook MG ZS EV forum that I visit, some other users have also had similar issues with the Powerline devices messing up the home charger unit. Perhaps the Powerline devices create too much interference on the main circuit which causes the home charger to fail?

In engineering terms, it's always best to KISS, (Keep it simple stupid). In my job when trying to fix computers we always have to remove any thing that isn't part of the motherboard then slowly add things back in like the RAM, graphics card, etc as part of our troubleshooting process.

I have heard that sometimes even an old freezer switching in its compressor can sometimes cause mains spike.

Cheers..

 

[Electric AC]

goo

Hi = Sorry to bump old thread but I finally managed to resolve my charging issue - which is quite niche - but hopefully the solution may be helpful to others who are as perplexed as I was. Looks like the issue was caused by my HomePlug/powerline adapter (Solwise AV2 - now unplugged!). Not sure if the car was trying to call home or something - but now the MG is now fully charging in the drive - which is nice.

good to know it has been resolved.. I had an issue with a smart EV charger which was not switching itself on at night...got fed up with the response from the manufacturer so went back to non Smart Charger with a timer and contactor in the circuit and it works fine...Keep it simple stupid..... Also for others.. I have some feed back that sometimes the charger lead does not quite fit the EV socket properly causing a failure to charge. So maybe consider this if still having issues