[MG ZR VIRGIN]

Hi has anyone ever bought an MG from INCHCAPE in the past, I am dealing with them at the moment for a MG ZR TROPHY 120 SE and I am getting delay after delay, the latest being that the car is ready but MG are out of the 17 inch alloys and are waiting for a new batch.

If anyone has dealt with them in the past, how was your experience?

 

[Ian Senior]

Hi has anyone ever bought an MG from INCHCAPE in the past, I am dealing with them at the moment for a MG ZR TROPHY 120 SE and I am getting delay after delay, the latest being that the car is ready but MG are out of the 17 inch alloys and are waiting for a new batch.

If anyone has dealt with them in the past, how was your experience?

That sounds like complete cobblers. The car is ready, but there are no wheels - so is it sitting somewhere on its axles? I don't believe that at all, and neither should you.

 

[r44712]

If anyone has dealt with them in the past, how was your experience?

Yep, I have a long time ago, and haven't since for reasons irrelevant to the question. The delay for parts is hardly their fault is it? They are only the agent. I've typically had to wait 3/4 months for new cars from MGR everytime, parts delasys or otherwise.

 

[MG ZR VIRGIN]

I know it's not their fault, if what they are saying is true...but I have ordered the car initially through the internet at a discounted rate and get the feeling I am possibly not getting as good a service as a result.

 

[Sejin26]

The alloys are on back order for dealers as well. If there is none at Longbridge to put on cars they just use standard rims while they wait for them to come in. The only option you can do to get your car is to buy some others that are on the options list.

 

[MG ZR VIRGIN]

Do you know how long the delay is expected before they get the new batch of alloys? i've sold my car, so I'am in a bit of a pickle.

 

[Sejin26]

I will try and find out for you.

 

[MG ZR VIRGIN]

Cheers it would be much appreciated.

 

[r44712]

I know it's not their fault, if what they are saying is true...but I have ordered the car initially through the internet at a discounted rate and get the feeling I am possibly not getting as good a service as a result.

Eeek! I'd never buy a car on the 'net for that vey reason...

Its too much money/commitment for something that you have no face-to-face dealings with, IMHO.

 

[MG ZR VIRGIN]

I've only paid a deposit and I have a receipt ect I believe Inchcape are one of the biggest dealerships in the UK although there are none in Manchester where I live. So I am not worried about never getting the car, I am more worried that I am being left at the back of the queue.

 

[Guest]

Inchcape used to be the back bone of the Austin-Rover dealer network with about 50+ dealers - now they have 1 the other Kings Lynn closed about a month ago

 

[MG ZR VIRGIN]

Why is that? bad service?

 

[Guest]

No its because they are money grabbing rats !

 

[MG ZR VIRGIN]

I see you have good dealings with them in the past.

 

[Guest]

Wadham Kennings ... sheffield - utter rubbish

 

[MG ZR VIRGIN]

I am starting to get a little worried...please tell me you at least got the car.

 

[Guest]

Was years (12) ago .... I cancelled the deal and got money back through VISA. I'm sure Inchcape won't cause you any problems like I had. Sorry to worry you!

 

[Sejin26]

I have been told 6 weeks before any would be available. But we just had 2 ZR Trophy's delivered last week and they had the 17's on them but they wear ordered over 2 months ago. When did you place the order for the car.

 

[MG ZR VIRGIN]

I ordered it on 11/2/05. I was told it would be ready on the 13/3/05...still waiting!

 

[r44712]

I am starting to get a little worried...please tell me you at least got the car.

Like I said before, the quoted date is nigh-on meaningless. I have had to wait 3/4 months before now. Truth is that they may not know whats going on themselves (I've been faced with the same scenario twice now).